Staff Selection

The quality of your IT Service Management will only ever be as good as the staff you employ. The cost of recruitment, salaries, training etc. means that you want to be able to retain staff to realize your return on investment. It is therefore crucial that you get the right people in the right roles.

STI Advance can assist with IT Service Management staff selection ensuring that you recruit staff with the skills that you require. The expertise and experience of STI Advance in IT Service Management and staff management can effectively support your selection process.

Approach: STI Advance can review resumes and provide you with a shortlist of potential candidates for interview. A role description can be formulated with an accompanying specification of skills and experience requirements. STI Advance can assist with the interview process to determine the IT Service Management skills and experience of the candidate.

Deliverables: Roles and responsibilities definition and associated skills / experience matrix. Shortlist of candidates for interview and recommendations for candidate selection.

The STI Advantage:

  • Practical staff management experience in IT Service Management
  • Clear definition of role and requirements
  • ITIL accredited consultants
  • Ability to determine candidates "real" knowledge and experience
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