Technology Advice and Specification

The IT Service Management market is full of systems and products to support IT Service Management processes. Many look very similar. This makes it difficult and time-consuming to ensure that you select the right product for your organization. The products can actually be quite different in functionality and can have varying implementation timescales. Your organization requires a clearly defined specification and understanding of the market to ensure an appropriate product is selected. STI Advance has the expertise to quickly assess you needs and the benefit of independent industry knowledge. STI Advance can provide a comprehensive procurement service from product specification through to evaluation and selection. This service can also include assistance with implementation.

Approach: This service undertakes a review of your existing operation and technology and any requirements already documented. Your requirements are determined and a detailed specification is produced for sign-off before the market is reviewed. A recommended shortlist of suitable products can be produced to meet your requirements and reduce the time needed for the evaluation process.

A full RFI/RFP and evaluation process can be carried out on your behalf including liaison with the vendors.

Deliverables: Full management consultancy report including technology specification, vendor search, evaluation and recommendation on suitable products.

The STI Advantage: